

Sincera receives millions of unstructured records monthly describing products and services from diverse internet sources. The records lack consistency — some represent customer segments like 'Lipton purchaser' while others describe products like 'pork tenderloin' — and needed to be standardized into a usable format.
Fractional AI built an AI categorization system that maps records to Shopify's product taxonomy of 10,000 categories with up to seven levels of hierarchy.
A multi-step LLM pipeline runs five sequential agents: CLASSIFY determines whether a record is a brand, segment, or uncategorizable; ENRICH expands it with richer descriptions; DISCERN selects the best candidate category; JUDGE evaluates the decision and assigns a confidence score; and a final step returns categorization with confidence metrics. It uses Claude-3.5-Sonnet, Llama-3.1, and GPT-4o-mini, with Braintrust for evaluations, OpenAI Structured Output, and a modified-RAG vector search workflow.
Best fit for data or adtech companies that must normalize high volumes of messy, inconsistent records into a structured taxonomy in real time.






