The Challenge
A disaster recovery company that scales from 100 to 5,000 employees during crisis events had no real-time visibility into field operations. Individual days on a job site could cost over $100,000 — and data from the field took up to two weeks to surface. Operational leakage was hiding everywhere: workers logging in before leaving their hotels, trucks not filled to capacity, contract bids placed without current cost data. With no way to see what was happening, there was no way to stop the bleeding.
What They Built
Synopsis integrated HR systems with IoT GPS field devices and built real-time alerting workflows and a live data query layer, giving a disaster recovery company same-day visibility into field operations and enabling bank diligence requests to be answered in under an hour.
Kris began by addressing master data management — a step most implementations skip. Without entity resolution, the same worker or account appeared under different names across HR systems and GPS devices, making any aggregated view unreliable. Solving this first made every downstream capability trustworthy.
With a clean data foundation, Synopsis connected the company's HR systems and IoT GPS trackers on field trucks and phones into a unified real-time operations layer. The first workflow was a simple but high-impact alert: any worker who logs in but hasn't departed for the job site within 30 minutes triggers a flag to their on-site supervisor. This single intervention addressed a significant source of daily cost leakage in an environment where field days cost over $100,000. A second capability emerged from unexpected usage: executives began pasting bank diligence request PDFs into Synopsis, which mapped the questions to live company data and returned a completed response in under an hour — replacing a two-to-three-day manual process. The platform's ability to ingest external document formats and route queries to the right live data source was a custom development layer built on top of the core GPS and HR integrations.
AI Role
Each day of operational leakage costs over $100,000 — real-time alerts let supervisors intervene before losses compound
AI Model
Custom / proprietary
Infrastructure
• Synopsis platform (core analytics and query layer) • HR systems (employee data integration) • IoT GPS trackers (field trucks and mobile devices) • PDF ingestion layer (bank diligence document parsing)
Integration Points
• HR system APIs connected to Synopsis for employee roster and login event data • GPS device telemetry streaming into Synopsis real-time operations layer • Entity resolution layer normalizing worker and asset records across source systems • PDF parser mapping bank diligence question formats to live Synopsis data fields
Mid-market companies with large distributed field workforces — construction, disaster recovery, field services — where money is leaking every day and leadership can't see it fast enough to stop it.
