Rafay's internal knowledge was fragmented across Slack, Jira, and Zendesk, marketing content creation couldn't scale manually, and there was no predictive monitoring for Kubernetes cluster health.
PressW delivered an AI-driven audit that scoped three core systems, a centralized knowledge base with an AI Q&A chatbot, AI content generation for SEO and lead gen, and a Kubernetes spend optimizer with predictive analytics and anomaly detection, plus roadmaps across six operational areas.
An extensive discovery phase evaluated Rafay's operational processes, data practices, and automation opportunities across knowledge management, marketing automation, spend optimization, customer support, cluster-health prediction, and technical documentation.
Technology and infrastructure companies with fragmented internal knowledge and Kubernetes footprints that want a costed, prioritized AI roadmap before committing to builds.

Rafay Systems ran an extensive discovery phase covering its operational processes, data practices and automation opportunities. The experts evaluated knowledge management, marketing automation, spend optimization, customer support, cluster-health prediction and technical documentation, scoping three core systems and mapping six opportunities against more than $1M in estimated savings.
Claude sits behind the proposed builds, with integrations across Slack, Jira, Zendesk and Kubernetes. The scoped systems were a centralized knowledge base with an AI Q&A chatbot, AI content generation for SEO and lead gen, and a Kubernetes spend optimizer using predictive analytics and anomaly detection.
The audit identified more than $1M in estimated savings across the operation, mapped six distinct AI automation opportunities each with an implementation roadmap, and produced a plan to unify knowledge fragmented across Slack, Jira and Zendesk.
The record does not state a timeline. The engagement was structured as an extensive discovery phase followed by scoping and roadmapping across six operational areas.
Technology and infrastructure companies with fragmented internal knowledge and Kubernetes footprints that want a costed, prioritized AI roadmap before committing to builds.